Who are we and what is our purpose?

HİSPEN İSTANBUL;

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Established in August 2025, the company began its operations with the goal of becoming a futuristic brand. It is a healthcare consulting firm founded by a team specializing in the health sector. With a management team that has worked in government institutions for years, trained hundreds of healthcare professionals, and gained experience in the hospitality sector, we are here to provide our guests with the best service and guide them to receive their treatments in a more peaceful environment. We work with the best healthcare professionals and doctors in many clinical branches. We carefully select the accommodation facilities where you will stay during your treatment. We prioritize facilities that have received high ratings from international organizations. We also visit these facilities. We check the services they offer, such as "Cleanliness, Security, Breakfast, Staff Behavior, Check-in Procedures, Heating and Cooling Systems, Concierge Services, etc.", to ensure you have a comfortable stay.

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As HİSPEN İSTANBUL;

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We operate in the field of Health Tourism. We are an organization that organizes all the needs ("healthcare services, accommodation, etc.") of individuals from various countries around the world who receive or wish to receive services from healthcare institutions in Turkey. In organizing this, we prioritize your concerns regarding reliable healthcare services and accommodation. Our priority is to prevent any negative situations that "could negatively affect your life" during and after receiving healthcare services.

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We want to explain this situation with an example: Let's say you're undergoing dental treatment, and if the treatment plan is primarily driven by profit, your treatment plan will be structured around the health center's financial gain. However, you'll never realize this. So, when will you realize it? After your treatment begins, you can't find anyone to turn to, and even if you do, you're constantly referred to different people, dealing with constantly changing doctors or technicians. The blame is always placed on you, and your oral structure is presented as problematic. You're not adequately informed, and the responsibility for this lack of information is also placed on you. Furthermore, you are given no information about your rights.

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We know many people who have experienced the scenario detailed above. Furthermore, you are unable to initiate any legal proceedings because you are unaware of your legal rights in Türkiye under international agreements. In short, you are faced with new health problems that you have paid for but which have negative consequences and will cause you suffering for years.

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​This is where we come in:

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We work with healthcare institutions that sign contracts protecting all your rights. We record and send you all the information regarding the healthcare service you wish to receive, both in writing and visually. We plan not only healthcare services but also your hotel or Airbnb accommodations while you are receiving healthcare. Furthermore, to ensure your safety, we prioritize many criteria such as "fire, earthquake, night security, sabotage, and inappropriate guest registration," and we do not provide accommodation in facilities that do not meet these criteria.

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Is it just accommodation? No. If you request it, we guide you in planning many activities and excursions. We extend your reliable healthcare service throughout your entire trip. While you are receiving healthcare, we plan enjoyable moments for all your guests accompanying you and "informing us of" their needs. And we accomplish all of this with discipline.

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